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FAQ

Questions, answered directly.

No vague answers. If something isn't covered here, email us at hello@clearmark.agency and we'll respond within one business day.

The service

A complete brand identity, a built-and-deployed website, and an integrated marketing strategy — all based on a brief you complete after payment. Depending on the package, this includes brand voice and colour direction, a full style guide, up to 6 website pages, SEO structure, and more.

Squarespace gives you a canvas. Clearmark delivers a finished room — brand strategy, copywriting, visual identity, SEO structure, and a deployed website. You'd spend weeks doing what we do in 5 days, and the result wouldn't have the strategic layer baked in.

Both. The brief you complete feeds a Claude AI-assisted process that handles strategy, copywriting, and brand direction — with human review and quality control at every output. The speed comes from the AI layer. The quality comes from the structured brief and human oversight.

New businesses that need to launch fast. Existing businesses whose website no longer represents them. Sole traders who want a professional presence without a $10,000 agency project. If you need a credible website and brand and don't want to spend months on it, Clearmark is built for you.

Packages & pricing

Launchpad is a single-page HTML site — ideal for getting online fast with a credible presence. Standard is a full 6-page Astro site with a blog, complete brand identity, and integrated marketing strategy. If you're building a business that will grow, Standard is the right foundation.

Yes. It's treated as a new build using your existing brand direction. The Standard price applies — there's no carry-over discount, but your brand assets transfer and we don't start from scratch.

Yes. You can split payment into two instalments — 50% upfront to secure your spot and unlock the questionnaire, and 50% on delivery before the site goes live. Select the instalment option at checkout.

All prices shown are ex GST. GST is added at checkout and an invoice is issued automatically via Stripe.

Cloudflare Pages hosting, SSL certificate management, uptime monitoring, and minor technical maintenance. The first year is included in your package price. Hosting auto-renews monthly from month 13 onwards.

Additional pages beyond the Standard or Scale package are available at $280 per page. Common for businesses with multiple distinct service areas — accountants, legal firms, health practices. Flag it in your questionnaire and we'll confirm the total before build starts.

The process

No — it starts when you submit the questionnaire. You can complete the brief at your own pace after payment. The 5 days are your build window, not your total project timeline.

No. The questionnaire captures everything we need upfront. We don't call you during the build phase — all questions go to email and are batched to protect the 5-day commitment.

A refinement of existing direction — copy edits, colour tweaks, section reorders, wording changes. Two per page are included. An iteration is not a new design direction, adding pages, or changing the package scope. Those are new scopes, quoted separately.

You set the visual and strategic direction in the questionnaire — we build to that brief. If the delivery doesn't reflect what you briefed, we fix it. Two iterations per page are included for refinements. If you want to change direction entirely, that's a new scope.

Website & tech

Scale clients with Astro + CMS can manage page content directly. For Launchpad and Standard, content and design updates are handled by Clearmark via the annual maintenance add-on or on request. Blog functionality is available as a separate add-on for any tier.

Yes. You own all content and code. Clearmark manages hosting. You can export and host elsewhere at any time — no lock-in fees, no licensing costs.

We'll point your existing domain to the new site during the launch process. It's a standard DNS update — typically live within 24 hours of the domain change.

All packages include SEO meta and schema markup. Standard and Scale include full SEO structure per page — keyword-targeted H1s, unique meta titles and descriptions, internal linking strategy, and schema by page type. We build the foundation. Rankings take time and depend on your market and content.

Clearmark sites are built as static files — either plain HTML or Astro, deployed on Cloudflare Pages. Static sites load faster, have no database to attack, and require zero ongoing software maintenance. WordPress requires regular plugin updates, security patching, and hosting that's more expensive to run reliably. For the kind of business sites Clearmark delivers, static is simply the better tool. If you specifically need WordPress for an existing ecosystem or plugin dependency, we're not the right fit — and we'd rather be upfront about that than deliver something we don't believe in.

After launch

Seven days post-launch you'll receive an email with next-step recommendations — SEO, Google Ads, GMB setup, and maintenance options. Hosting auto-renews monthly. You're free to run the site as-is or engage Clearmark for ongoing work.

One scheduled update round per year — copy changes, new sections, image refreshes, minor structural tweaks. $300/year. Intended for clients who want their site kept current without per-request billing.

Yes. Additional pages are scoped and quoted on request. A single new page is typically $300–500 depending on complexity, billed separately from your package.

Still have a question?

Email us directly. We respond within one business day — no auto-replies, no sales calls.

Ready to go live?

Select a package, pay online, complete the brief. The 5-day clock starts when you submit it.